Privacy Policy

Last updated: November 28, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service, including facilitating communications through the WhatsApp Business Platform. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Vienna Beauty Center.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website.
  • Country refers to: Iraq
  • Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website and communications facilitated through the WhatsApp Business Platform.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. This explicitly includes Meta Platforms, Inc. (formerly Facebook, Inc.) for the provision of the WhatsApp Business Platform.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to Vienna Beauty Center, accessible from https://viennabeautycenter.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Information provided during WhatsApp communication.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, unique device identifiers, and other diagnostic data.

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service and facilitate communications via platforms like WhatsApp.
  • To manage Your Account: to manage Your registration as a user of the Service.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services.
  • To contact You: To contact You by email, telephone calls, SMS, WhatsApp message, or other equivalent forms of electronic communication.
  • To provide You with news, special offers, and general information about other goods, services and events.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, or other sale or transfer of some or all of Our assets.

Sharing of Your Personal Data

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. This includes sharing communication data (such as phone numbers, message content, and message metadata) with Meta Platforms, Inc. (Meta) to operate the WhatsApp Business Platform, as Meta hosts and processes this data on our behalf.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition.
  • With Affiliates: We may share Your information with Our affiliates.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Specific Disclosures for WhatsApp Business Platform

Consent and Opt-Out:

By initiating contact with us via WhatsApp, or by explicitly opting-in to receive communications from us via WhatsApp, You are providing Us with Your consent to send You messages. You can withdraw your consent and opt-out of receiving further marketing or non-essential messages from us at any time by replying ‘STOP’ to any message we send you on WhatsApp, or by contacting us directly.

Data Processing and Meta:

We use the WhatsApp Business Platform, which is provided by Meta Platforms, Inc. (Meta). As a result:

  1. Hosting: When we communicate with You through WhatsApp, Your message content and metadata (like phone number and time/date) are processed and securely hosted on Meta’s servers.
  2. Meta’s Data Use: If you click on a Facebook or Instagram advertisement that directs you to a WhatsApp chat with us, Meta may use information from that interaction to personalize the advertisements you see on the Meta platforms (Facebook and Instagram).

Retention and Transfer of Data

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction (e.g., transfers to the United States where Meta Platforms, Inc. is located).

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

Your Rights and Security

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: